These Terms of Service (“Terms”) govern your use of the website and services provided by Budget Moving Services (the “Company,” “we,” “us,” or “our”), accessible at budgetmovingservices.net (the “Website”). By accessing or using our Website, requesting a moving quote, or booking our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or services.
1. Acceptance of Terms
By accessing and using our Website and services — including submitting requests for moving quotes — you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy (incorporated herein by reference). These Terms form a binding agreement between you and Budget Moving Services.
2. Eligibility
- Minimum Age: You must be at least 18 years of age to use our Website and services.
- Authority: If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
3. Our Services
Budget Moving Services provides local, long-distance, and cross-country moving services, along with packing, storage, and auto transport, using our own crews and a network of vetted, licensed carriers. Our services include, but are not limited to:
- Moving Estimates: Providing quotes based on the information you supply.
- Moving, Packing & Storage: Coordinating and performing the relocation, packing, and storage services you book with us.
- Communication: Contacting you by text message, phone call, and email to deliver service updates, confirmations, and estimates.
We reserve the right to modify or discontinue any portion of our services at any time without prior notice. Specific terms for your move (pricing, cancellation, and liability) are governed by our Service Agreement and the estimate or contract you sign.
4. User Obligations
When using our services, you agree to:
- Accuracy: Provide accurate, current, and complete information.
- Lawful Use: Use our Website and services only for lawful purposes.
- Compliance: Adhere to all applicable local, state, and federal laws.
- Cooperation: Respond promptly to our requests for additional information needed to complete your move.
5. Prohibited Conduct
You agree not to:
- Interfere with or disrupt the performance of our Website or services.
- Bypass security measures or access controls.
- Engage in fraud, abuse, or deceptive practices.
- Infringe the intellectual property or privacy rights of others.
6. Intellectual Property Rights
- Ownership: All content, trademarks, logos, and intellectual property displayed on the Website are the property of Budget Moving Services or its licensors.
- License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes.
- Restrictions: You may not reproduce, modify, distribute, or create derivative works from any content without our prior written consent.
7. Disclaimers
- As-Is Basis: Our Website and services are provided “as is” and “as available.” We make no warranties, express or implied, regarding the reliability, availability, or accuracy of our services.
- No Professional Advice: The information on our Website is for informational purposes only and does not constitute legal, financial, or professional advice.
- Third-Party Links: We may reference third-party websites. We are not responsible for the content or practices of those third parties.
8. Limitation of Liability
To the maximum extent permitted by law:
- Exclusions: Budget Moving Services shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or services, even if advised of the possibility of such damages.
- Cap on Liability: Liability for loss or damage to your belongings during a move is governed separately by our Service Agreement and the valuation coverage you select.
9. Indemnification
You agree to indemnify, defend, and hold harmless Budget Moving Services and its affiliates, officers, employees, and agents from any claims, losses, damages, liabilities, or expenses (including reasonable attorneys’ fees) arising from your use of our Website and services, any violation of these Terms, or any infringement of a third party’s rights.
10. Dispute Resolution
A. Informal Resolution. Before initiating any formal dispute resolution process, you agree to first contact us at Admin@budgetmovingservices.net to attempt an informal resolution of any dispute, claim, or controversy arising out of or relating to these Terms or our services. The parties agree to use reasonable efforts to resolve the dispute informally within thirty (30) days after written notice.
B. Mediation. If the dispute is not resolved informally, the parties agree to submit it to mediation with a mutually agreed-upon mediator, with costs shared equally.
C. Binding Arbitration. If mediation does not resolve the dispute within sixty (60) days, the dispute shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration involving less than $50,000 shall be conducted on an individual basis only, not as a class or consolidated action, and shall be held in Gwinnett County, Georgia. The arbitrator’s decision is final and binding.
D. Costs and Fees. Each party bears its own costs related to negotiation, mediation, or arbitration, except that the prevailing party in arbitration may be awarded reasonable attorney’s fees as determined by the arbitrator.
E. Class Action Waiver. To the fullest extent permitted by law, all dispute resolution proceedings shall be conducted on an individual basis and not as a class action or other representative proceeding.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of laws provisions. Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located in Gwinnett County, Georgia.
12. Changes to These Terms
We reserve the right to modify or update these Terms at any time. Changes are effective immediately upon posting to the Website. Your continued use of our Website and services after such changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.
13. Contact Information
For any questions, concerns, or requests regarding these Terms, please contact us at:
- General & Admin: Admin@budgetmovingservices.net
- Claims: Claims@budgetmovingservices.net
- Phone: 561.788.5070
- Address: 1156 Old Norcross Rd, Lawrenceville, Georgia 30046
By using our Website and requesting or booking our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including the dispute resolution process outlined above.